FAQ
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All sales are final. If your print arrives damaged or defective, it will be replaced at no cost. Contact with photos within 30 days of delivery at marisaritsuko@gmail.com.
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All artwork and designs are original works by Marisa Ritsuko and are protected by copyright. Prints are for personal use only and may not be reproduced, resold, or used commercially.
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Your email address and shipping information is collected solely to fulfill your order. Your information is not sold or shared with third parties except as necessary to process payments and fulfill orders.
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Prints are unframed and shipped flat. Frame separately with UV-protective glass to protect and display your artwork.
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Shipping & Delivery: Prints are made-to-order and typically dispatch within 2-5 business days. Domestic (US) orders usually arrive within 1-8 business days. International orders arrive within 2-14 business days depending on destination. Orders placed during holidays may take slightly longer.
Shipping Carriers: Trusted carriers like USPS, FedEx, and DHL are used to ensure your orders are delivered safely and promptly. Tracking information is provided via email once your order is dispatched.