FAQ
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Orders typically dispatch within 2-5 business days.
Some items may require additional processing time (up to 2-3 weeks).
Domestic (US) orders usually arrive within 1-8 days.
Tracking information is provided via email.International orders:
Please include your phone number at checkout as it may be required by customs for delivery.
Your order will arrive within 2-14 days depending on destination.Holidays:
Orders placed during holidays may take slightly longer. -
All sales are final. Returns accepted only if artwork arrives damaged.
Contact with photos within 30 days of delivery at marisaritsuko@gmail.com.
Unclaimed packages:
If a package is returned as undeliverable or unclaimed, reshipping fees will be the customer's responsibility. -
All artwork, designs, photographs, images, and products are original works by Marisa Ritsuko and are protected by copyright.
All works are for personal use only and may not be reproduced, resold, or used commercially. -
Your email address and shipping information is collected solely to fulfill your order.
Your information is not sold or shared with third parties except as necessary to process payments and fulfill orders. -
Prints are unframed and shipped flat.
Frame separately with UV-protective glass to protect and display your artwork.